Privacy Policy

Introduction

Genexel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you contact us or book a consultation.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Communications: Messages you send us through our contact form or email.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and schedule consultations
• Send you relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., scheduling tools, email services)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

Third-Party Services

Our website may contain links to third-party services such as Calendly for scheduling. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@genexel.com